What we do
Blank Family Communities was designed to support mobile home property owners of all sizes. Whether you own 50 sites at 1 location or 5,000 sites across the country, Blank Family Communities designs every program to meet the needs of its clients.
Private Owners
The lifeblood of the manufactured housing industry- the independent owner. We know that the transition to third-party management is not always an easy one. We look at the communities we manage as potentially our client’s largest investment and/or an asset that has been in the family for generations. With this in mind, we provide an increased focus on the quality of management and maintaining the reputations that these communities have received over the years.
Institutional Owners
Private equity and institutional investors have made a huge impact on the manufactured housing industry over the past 5 years. Catering to large portfolios with more hands-on asset management has been a staple of Blank Family Communities. Understanding the needs of this type of ownership, by providing high level and timely reporting and standardization across the portfolio, while handling large value addition and operational optimization.
Operations
Overseeing the day-to-day of your portfolio, with a constant eye on Collections, Curb Appeal and Occupancy.
Management will either make or break any community. BFC brings proactive and effective processes and procedures that maximizes resident experience and asset profitability.
Services We Offer
Billing & Collections
The first step in a successful community operation is ensuring that the appropriate amount of money is billed and received from each resident.
- Maximizing the amount of money that is being billed and collected every month
- Standardized delinquency and collections process
- Ensuring the delinquency and legal process is being executed- timely and in compliance
- All rent is collected via online payment portal, reducing operational inefficiencies of handling money on-site
Operations
- Billing & Collections
- Utility Rebilling
- Community Maintenance
- Home Sales & Leasing
- Onsite Staff Training
- Operational Reporting
Utility Rebilling
Utility Rebilling is usually where the most money is being left on the table. Local municipalities raise their water and sewer prices every year- are you keeping up with their increases while maintaining compliance? We also bill back on private water and sewer systems.
- In-house water and sewer rate monitoring
- We read the meters and send out the required statements to residents
- Metron/smart meter compatible
- Cross comparison between resident usage vs. master meter usage
Operations
- Billing & Collections
- Utility Rebilling
- Community Maintenance
- Home Sales & Leasing
- Onsite Staff Training
- Operational Reporting
Community Maintenance
One of the most important things that we do as managers is ensuring that the physical asset is maintained properly. If community infrastructure is not maintained properly, it can cause a devastating effect to community value. Also, if community curb appeal does not reach its potential, it will not reach the ideal resident.
- Weekly inspections and violations, all input and monitored online
- Private utility maintenance and monitoring
- Infrastructure monitoring and maintenance
- Oversight and management of onsite staff, ensuring that all community maintenance initiatives are pushed forward
Operations
- Billing & Collections
- Utility Rebilling
- Community Maintenance
- Home Sales & Leasing
- Onsite Staff Training
- Operational Reporting
Home Sales & Leasing
Increasing occupancy can be the fastest and most efficient way of adding value, if handled properly. Blank Family Communities handles home sales and leasing projects of all sizes and types. We believe in getting the right resident in the right home, the first time and in timely fashion. Home Rental portfolios are growing in popularity and BFC has been extremely effective in creating profitable home portfolios.
- Customizable marketing platform and CRM system
- Tailored underwriting
- Strong relationships with nationwide and regional home and chattel lenders
- Standardized sales training and support for on-site staff
Operations
- Billing & Collections
- Utility Rebilling
- Community Maintenance
- Home Sales & Leasing
- Onsite Staff Training
- Operational Reporting
Onsite Staff Training
Blank Family Communities provides a proven operating model that brings standardized processes and methodologies to every level of manufactured housing. Being able to get the most of the boots on the ground staff, is imperative to any successful operation.
- Complete standard operating procedure and training manual
- Virtual and face-to-face on-site staff training programs
- Corporate staff comprised of MH industry experts
Operations
- Billing & Collections
- Utility Rebilling
- Community Maintenance
- Home Sales & Leasing
- Onsite Staff Training
- Operational Reporting
Operational Reporting
What does successful reporting look like at Blank Family Communities? Every client having more insight into their property than they did when they were over the operations. That is achieved by not only having timely and accurate reporting, but high-level analysis as well.
- Customizable weekly operational reporting
- Operational reports cover: occupancy, collections and delinquency and sales and leasing
- Giving you a consistent and accurate pulse on your properties
Operations
- Billing & Collections
- Utility Rebilling
- Community Maintenance
- Home Sales & Leasing
- Onsite Staff Training
- Operational Reporting
Accounting
Full-service finance and accounting team that produces institutional quality reporting packages.
Financial reporting is your window into your property. Timely and accurate reporting along with high level analysis, provides the best insight into your portfolio.
Services We Offer
Financial Reporting
Institutional quality financial reports are delivered foreach property monthly. Each equipped with a high-level analysis on the most telling KPI's
- Profit and Loss Statement with variance analysis
- Balance Sheet
- Cash Flow Statement
- Customizable secondary reports available, such as: charge detail, rent roll, move-in/move-out, delinquency, collections and sales and leasing
Accounting
- Financial Reporting
- Bookkeeping
- Accounts Payable
- Accounts Receivable
- Community Budgets and Forecast
Bookkeeping
Recording the day-to-day financial transactions of your community. Not the sexiest of jobs, but accuracy in this area is imperative to every facet of the business.
- Detailed chart of accounts
- Bank reconciliation
- General ledger reporting
- Community loan amortization
- Home loan amortization
Accounting
- Financial Reporting
- Bookkeeping
- Accounts Payable
- Accounts Receivable
- Community Budgets and Forecast
Accounts Payable
Mobile Home Parks often times do not have the best reputation in regards to paying bills, we ensure efficient and timely bill-pay to ensure healthy vendor relationships.
- Centralized and automated bill-pay system
- Online payment capability, IE e-checks, ACH and credit card
- Advanced a/p reporting and record keeping
Accounting
- Financial Reporting
- Bookkeeping
- Accounts Payable
- Accounts Receivable
- Community Budgets and Forecast
Accounts Receivable
Cash and physical check collections in manufactured housing communities has lasted too long and left our industry antiquated. Removing the need for on-site collections entirely, BFC is leading the way in online payments.
- Tenant Web Portal
- Online portal payments for over 95% of our portfolio
- Western union cash pay available for those residents who do not want to pay online
- Advanced a/r reporting and record keeping
Accounting
- Financial Reporting
- Bookkeeping
- Accounts Payable
- Accounts Receivable
- Community Budgets and Forecast
Community Budgets and Forecast
Adherence to a budget is what drives operations to expected outcomes; the success of a community starts with the budgeting and proforma process.
- Custom made 5-, 7- and 10-year budget/pro forma templates
- Manufactured Housing expert guidance in budgeting
- Individualized and deliberate forecasting and analysis for each community
- Budgets are uploaded into Rent Manager and compared to actuals on a monthly basis
Accounting
- Financial Reporting
- Bookkeeping
- Accounts Payable
- Accounts Receivable
- Community Budgets and Forecast
Project Management
Leading community renovations and home infills of all levels.
Whether assisting in the due diligence/acquisition of a community or bringing in 50 new homes, Blank Family Communities offers boots on the ground and high-level oversight of all projects and initiatives.
Services We Offer
Community Acquisition
Success in the mobile home industry starts with acquiring the right community at the right price. BFC will be your resident MHP expert to assist at every stage of the acquisition.
- Community operational and distribution proforma
- On and off-site due diligence
- Market analysis
- Sourcing regional and national lenders (both for community and homes
Project Management
- Community Acquisition
- Lot Modification
- Home Infill
- Existing Home Renovation
- Community Revitalization and Renovation
Lot Modification
Lot modification is the process in which a manufactured home lot is prepared to receive a new home. This is one of the most complex processes in our industry and varies greatly from community to community and state to state. BFC has prepped hundreds of lots successfully, including in HUD governed areas.
- Sourcing vendors and price negotiations for each item involved in the lot modification
- Analysis to discover the appropriate foundation to use
- HUD compliance
- Project management from start to finish
Project Management
- Community Acquisition
- Lot Modification
- Home Infill
- Existing Home Renovation
- Community Revitalization and Renovation
Home Infill
Bringing in new or used homes to fill a community is one of the best ways to add value to your property. Knowing what type of home, price point, size, manufacturer to bring in can be an overwhelming concept. BFC brings in a wealth of home infill expertise and will ensure that not only will the correct home come into your community, but that it is installed and leased/sold properly.
- Custom home design and ordering
- Relationships with most major manufacturers in the country
- Home installation project management
Project Management
- Community Acquisition
- Lot Modification
- Home Infill
- Existing Home Renovation
- Community Revitalization and Renovation
Existing Home Renovation
Most communities have vacant park owned homes and deciding what to do with them can be a million-dollar question. There are a multitude of factors that have a deciding role in which route to take in whether to renovate a park owned home and the level to which it is renovated.
- BFC provides a custom cost matrix for each home, to guarantee the scope of work and price point is correct
- Home scenario analysis to ensure that the maximum value is brought to the home and community
- Project management to manage each step of the renovation process
Project Management
- Community Acquisition
- Lot Modification
- Home Infill
- Existing Home Renovation
- Community Revitalization and Renovation
Community Revitalization and Renovation
Value-add is the hottest term in manufactured housing these days and to meet these high prices, owners are looking to add additional value to their communities at every level. A great way to add value to a community is to revitalize it through capital improvements, thus allowing you to add occupancy and increase rental rates easier. Our motto is: having each community reach its potential.
- Custom capital improvement cost and value analysis
- Infrastructure review
- BFC aesthetics package
Project Management
- Community Acquisition
- Lot Modification
- Home Infill
- Existing Home Renovation
- Community Revitalization and Renovation
